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It’s Your PASS To The Future!
Have you ever
wished for one day every week or every month when you’d have
technical support on site to solve any issues that arise during
the day? We listened to our customers and recently developed
our Pro-Active Service Solution (PASS) to meet their needs.
The Pro-Active Service Solution consists of regularly scheduled
on-site service calls that address three key aspects of your
technology service requirements:
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Technical
Support:
We come to your office to help resolve hardware, software,
network and training related issues. Nothing beats
troubleshooting on-site!
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Scheduled
Maintenance:
In order to minimize system downtime, we perform preventive
workstation, server, and network maintenance. We review
system error logs, install software and operating system
updates, conduct antivirus and antispyware scans and tune up
the Windows registry to optimize the speed and stability of
your business critical systems.
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Planning
for the Future:
Technology is advancing at a very rapid pace. We believe a
plan for the future is the best way to integrate new
technology into your business. We work with you to create a
plan for utilizing technology to support your business
strategy in the future. We also create a user-friendly
technology binder which records every aspect of technology
usage in your company including the details of your office
and system layout, computer hardware and server
administration, hardware and software specifications and
licensing, data backup procedures, disaster recovery
procedures, standard procedures for system and network
operations, reference information, maintenance logs and
processes and our service history.
Our
Pro-Active Service Solution
is offered at three levels to address the needs of small and
medium size businesses. We set ourselves apart from other
computer service providers by scaling the price of each service
relative to its complexity. It's an easy way to minimize
the possibility of a
technology
disaster!
For
pricing and additional information
regarding our Pro-Active
Service Solution, please
contact: Ron Walls, Director of Sales, at
(585) 399 – 8100 x114 or
via e-mail at rwalls@s3s.com.
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